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Infection Care

Symptoms Indicating an Infection

Infections can affect different parts of the body, but common signs include fever, fatigue, and body aches. Recognizing symptoms early can help you get the right treatment before complications arise.

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General Symptoms:

  • Fever or chills
  • Fatigue
  • Body aches
  • Swollen lymph nodes
  • Shortness of breath
  • Burning sensation during urination
  • Skin Redness
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Common Infections Treated

Infection Care Services

Infections can occur in various parts of the body, causing discomfort and potential complications if left untreated. Our providers diagnose and treat a range of respiratory, urinary, skin, ear, and gastrointestinal infections through fast, virtual consultations.

  • Assess Symptoms: Through a secure video consultation, we'll evaluate your symptoms to determine if they are indicative of the flu.
  • Order Diagnostic Tests: If necessary, we can order lab tests or imaging studies to confirm the diagnosis.
  • Prescribe Medications: If appropriate, we can prescribe antibiotics or antiviral medications and send them directly to your preferred pharmacy.
  • Provide Symptom Management Advice: We offer guidance on over-the-counter medications and home remedies to alleviate symptoms.
  • Offer Preventive Recommendations: Advice on hygiene practices, vaccinations, and other strategies to prevent future infections.

Why Urgent Care By Phone
for Flu Treatment?

If you’re experiencing flu symptoms or have concerns about the flu, don’t wait. Contact Urgent Care by Phone to schedule a virtual consultation with one of our providers and receive the care you need promptly.

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Preventive measures are key to reducing the risk of infections:

  • Hand Hygiene
  • Vaccinations
  • Safe Food Practices
  • Avoid Close Contact

Jared Saint John, FNP-C

Jared is highly competent with treatment and management of both acute and chronic illnesses which includes urgent care medicine, family medicine and internal medicine.

He also has advanced experience with treatment and management of fractures, dislocation, trigger point injection, arthrocentesis, and dislocation reduction, splinting and x-ray interpretations.  

Proven ability to communicate effectively with all patients regarding case management and patient education. Focus on patient experience, comfort in medical care patient is receiving, and shared medical decision making.  

Tram Contreras
MSPAS, PA-C

Tram Contreras, a dedicated Physician Assistant with nearly seven years of experience, has spent four years specializing in cardiology and nearly three years in urgent care. Alongside her medical career, Tram is also a passionate beauty enthusiast, skilled in permanent makeup and venturing into injection procedures. Her greatest joy comes from helping others heal and improve, both as a PA and a beauty practitioner. Beyond her professional endeavors, Tram is a proud mother of three: Chloe, Emily, and Oliver.

Heidi Paquette, FNP-C

Heidi Paquette, FNP-C, hails from Millington, Tennessee, and spent her upbringing as a Navy Brat, traversing the globe. She holds a BSN from Columbus State University in Columbus, Georgia, and completed her Masters degree in 2018 at South University in Savannah, Georgia.

With an unwavering dedication to helping others and boasting over 15 years of medical expertise, Heidi enriches Urgent Care by Phone with a deep reservoir of knowledge. Her journey commenced as an RN in the Emergency Room, subsequently venturing across Neonatal and Pediatric Intensive Care units, along with stints in Mother Baby care. Presently, she serves as a nurse practitioner, specializing in Nephrology and Hypertension Management, with a focus on patients battling chronic kidney disease. Heidi’s earlier experiences extend into Regenerative Medicine, cementing her commitment to holistic patient understanding, beyond mere disease management.

Advocating for patient-centered care, Heidi tirelessly champions her patients’ voices, ensuring they comprehend the nuances of their medical and wellness choices. As a military spouse and mother of three, Heidi perceives service as integral to existence, frequently volunteering within the Army community in Savannah, Georgia.

Warm, outgoing, and ever-enthusiastic for new experiences, Heidi embodies a zest for life. A connoisseur of good food and engaging dialogue, she savors Savannah’s vibrant culinary landscape and welcomes recommendations with open arms.

Lauren A. Collum, NP-C

Lauren A. Collum, NP-C

Lauren is a native of South Georgia and has been practicing step-down critical nursing for over 7 years. She is now transitioning into the nurse practitioner role after pursuing higher education.

Originally, Lauren graduated from Armstrong State University (now known as Georgia Southern University) with her Bachelor’s of Science in Nursing. After graduation, she began working as a staff nurse at a local hospital in Savannah, GA where she continues her nursing career as a charge nurse. After a few years of staff nursing, Lauren decided to go back for graduate school at Georgia Southern University to complete the Master’s of Science in Nursing, with a focus on Family Nurse Practitioner. During this time, Lauren gained clinical skills and knowledge in primary care, pediatrics, women’s health, and plastic surgery. Shortly after graduating the program, Lauren became board certified as a licensed family nurse practitioner.

Outside of work, Lauren resides in a small town outside of Savannah, GA with her husband and their two dogs. She enjoys traveling, watching her husband coach little league football, going to church, and spending time with her husband and family.