Helping patients in AL, AZ, AR, CA, FL, GA, IL, IN, IA, KY, MD, MN, MS, NV, NY, NC, OK, PA, SC, TN, TX, UT, WA,WI.
Helping patients in AL, AZ, AR, CA, FL, GA, IL, IN, IA, KY, MD, MN, MS, NV, NY, NC, OK, PA, SC, TN, TX, UT, WA,WI.
Please read through this complete list of the telemedicine health services our medical providers can address and provide for their patients. There are some conditions that are not supported by telemedicine.
As convenient as telemedicine is for patients and medical providers there are some illnesses and ailments that cannot be addressed through a virtual appointment. See the complete list here:
Founded by an Emergency Medicine Physician and a Physician Assistant, Urgent Care By Phone was created to get patients the care they need in a professional trustworthy environment.
Set a time and date that works with your lifestyle and schedule. No membership fees, no surprise bills, no insurance needed.
Helping patients in AL, AZ, AR, CA, FL, GA, IL, IN, IA, KY, MD, MN, MS, NV, NY, NC, OK, PA, SC, TN, TX, UT, WA,WI . More states coming soon.
Founded by an Emergency Medicine Physician, Kenneth MacLeod Rice, M.D., FACEP, and Physician Assistant, Cory McKelvey Stanley, PA-C, Urgent Care By Phone is getting patients across the country in front of medical providers quickly and efficiently.
Urgent Care By Phone was developed by seasoned Medical Providers who have a combined forty years of diverse medical experience: Emergency Medicine and Urgent Care, Primary Care and Internal Medicine, Workers Compensation, DOT Physical Exams and Drug Screening, Wellness and Annual Physical Exams, School and Sports Physical Exams, Teaching and Medical Supervision, and Telemedicine.
Both Rice and Stanely have founded, owned, and operated two successful, independent Urgent Care businesses, one in Cumming (North Atlanta) and the other in Savannah (Coastal), Georgia.
With Urgent Care By Phone's specialized EMR (Electronic Medical Record) Urgent Care system, patients can meet with medical providers on their schedule with the use of a mobile phone, tablet, or computer. Patient care notes, discharge instructions, eRx (Electronic) prescriptions, and work/school excuse notes are accessible by patients anywhere at any time.
Urgent Care By Phone's telemedicine platform gives patients virtual access to leading medical providers from across the country. Convenient and affordable, it's telemedicine at its finest.
After the COVID-19 pandemic, patients and healthcare professionals recognized that telemedicine is a healthy, convenient, and remote way to 'see the doctor.'
Telemedicine (also called Telehealth) is a modern version of healthcare, where virtual Patient-Provider interaction occurs in a relaxed and conversational setting.
Urgent Care by Phone allows you to Call, Video, or Text Chat with a board-certified Medical Provider from your choice of location (home, work, school, vacation, parked car, sports field, etc.).
Book your appointment today to experience the convenience of Urgent Care By Phone.
Medication (Rx) refills for chronic, well-controlled medical conditions: Hypertension, Hypothyroidism, Hyperlipidemia, and Diabetes (Pills only)
Work, School Notes and Activity Restrictions
Outpatient Orders for Lab Testing and Imaging (ie. X-Rays)
Uncomplicated, Chronic Anxiety, and Mild Depression
Insomnia and Sleep Disruptions
Seasonal Allergies, Specific Exposure, New Onset, Acute or Chronic
Rashes, Allergies, Poison Ivy (Contact Dermatitis), Eczema, Cellulitis, and Infections (Bacterial, Yeast, or Viral)
Colds, URI, Flu
Screening Past Medical History, Active Symptoms, Home Rapid Antigen Covid-19 Lab Test Results Counseling, and Possible Paxlovid Antiviral treatment
Otitis Media, Otitis Externa, Earwax (Cerumen), Eczema of the Ear Canal, and Cellulitis
Sinusitis and Allergic Rhinitis
Strep Throat, Pharyngitis, Tonsillitis, and Viral Infections (Mononucleosis)
Uncomplicated 'Pink Eye' (Viral Conjunctivitis), Uncomplicated Bacterial Infections, and Simple Corneal Abrasions
Infections (Viral, Bacterial), and Allergic (Wheezing/Asthma)
Mild Acute Asthma Exacerbations, Chronic Asthma Management, and Inhaler Rx Refills
Uncomplicated, Chronic Migraines and Neck/Scalp Muscle Tension
Strain, Muscle Spasms, and Overuse Syndrome
Osteoarthritis, Age-related and Degenerative
Sprains, Strains, Contusions, and Bruises
Abrasions, Gouges, Minor Lacerations, Mild Punctures, and Minor Burns
UTIs, Urethritis, and Yeast Infections
UTIs, Urethritis, Prostatitis, BPH, and Erectile Dysfunction (ED)
Schedule An In-Person Appointment If You Have Or Are Experiencing The Following:
1. Emergency Situations or Severe Medical Conditions (Call 911 Emergency)
2. Controlled substances (Narcotics) or Strong Pain Medication Prescriptions or Refills (Not allowed by Telemedicine)
3. Chronic Pain Syndrome (Treatment by a Pain Medicine/PMR/Rehab Specialist or Pain Clinic)
4. Pregnancy, Suspected Pregnancy (Ectopic), or Miscarriage (Abortion)
5. Out of Control Medical Conditions: Diabetes, Hypertension, Palpitations, Pain, Swelling, etc...
6. Severe Breathing Problems: Asthma Attacks, COPD (Emphysema), or Low Oxygen Saturation (Hypoxia on Pulse Oximeter)
7. Chest Pain (Angina, MI) or Palpitations (Arrhythmias)
8. Abdominal Pain, Vomiting or GI Bleeding
9. Neurologic Changes, Stroke, Confusion (Altered Mental Status), or Weakness (Paralysis)
10. Head Pain that is Sudden, Severe, and Disorienting
11. Cancer-Related Illness
12. Psychiatric Emergency: Suicidal or Homicidal Thoughts, Overdose, Major Depression or Bipolar Disorder
13. Infected Wounds or Embedded Foreign Bodies
14. STI: Sexually Transmitted Infections with active genitourinary symptoms
15. Fainting (Syncope) or Seizures
16. Severe Allergic Reaction: Breathing Problems, Throat, Lip, or Tongue Swelling (Angioedema), or Anaphylaxis
17. Visual Loss or Sudden Changes in Vision
18. Major Bleeding or Hemorrhage
19. Major Trauma, Fall from Height, Loss of Consciousness or Confusion
20. Substance Abuse or Addiction (Alcohol or Drugs)
Urgent Care By Phone-affiliated provider practices are independently owned and operated by licensed clinicians who provide clinical services using the Urgent Care By Phone telehealth platform. For more information about the relationship between Urgent Care By Phone and the provider practices, please review our Provider Practices Notice.
Notice of Privacy Policy and Accessibility
Thank you for choosing Urgent Care by Phone for your health care needs. If you have any questions about the information contained within this document, please call us at 888-353-6483 or email contact@urgentcarebyphone.com for assistance.
GENERAL
We are committed to protecting your privacy. This privacy policy explains what information we collect about users of our website and describes how we will use it. Our website may contain links to other sites that are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, your information may be used by the operators of those sites in accordance with their privacy policy, which may differ from ours.
HIPAA
Federal regulations implemented by the government under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) are in effect as of January 1, 2024. These regulations require our office to provide you with a privacy notice. This notice describes how your personal medical information may be used and/or disclosed by Urgent Care by Phone to carry out treatment, payment, or health care operations, and for other purposes that are permitted or required by law. It also describes how you can obtain access and control of this information. These regulations also require our office to obtain your acknowledgement of receipt of this notice. Please take this privacy notice home with you for your records. If you have any questions, please feel free to ask an Urgent Care by Phone employee.
PROTECTED HEALTH INFORMATION (PHI)
Protected Health Information (PHI) refers to any patient information relating to treatment, diagnosis, or payment that identifies a person.
YOUR RIGHTS REGARDING YOUR PHI:
USES & DISCLOSURES OF PHI:
Urgent Care by Phone uses PHI when employees within the organization share, examine, or analyze a patient’s medical information. Urgent Care by Phone discloses PHI upon the release, transfer, or given access of PHI to other external persons or facilities. Except for the following circumstances, Urgent Care by Phone will not release your PHI without your written authorization.
Treatment:
Urgent Care by Phone will use and/or disclose your PHI to provide medical services, coordinate medical care, and/or help manage your health care and other medical services. Urgent Care by Phone may also disclose PHI to external persons or facilities that will be involved in your medical care.
Payment:
Your PHI will be used and/or disclosed, as needed, to help obtain payment for your services. These uses are often required to obtain payment from third parties. Many services require prior authorization, and your PHI may be disclosed to obtain insurance authorization for such services before they are rendered.
Health Care Operations:
Your PHI may be used and/or disclosed, as needed, to aid in the everyday administration of Urgent Care by Phone. In order to provide you and your family with quality care, Urgent Care by Phone may use your PHI for quality control reviews, internal investigations, performance reviews, training of new employees, and for other health-related activities. Urgent Care by Phone may also use and/or disclose your PHI to provide information to you.
Continuation of Treatment:
Urgent Care by Phone may use and/or disclose your PHI to ensure continuation of care by checking on your progress or notifying you of received test results.
Treatment Options:
Urgent Care by Phone may use and/or disclose your PHI to inform you of various treatment options or programs that may be of benefit to your care.
Medical Benefit Services:
Urgent Care by Phone may use and/or disclose your PHI to inform you of various medical benefit services in the community that may be of use to you.
OTHER PERMITTED/REQUIRED USES & DISCLOSURES:
Urgent Care by Phone may use and/or disclose your PHI to the appropriate authorities in the following situations without your authorization:
PERMITTED USES & DISCLOSURES THAT MAY BE USED WITH YOUR AUTHORIZATION & OPPORTUNITY TO OBJECT:
Urgent Care by Phone may use and/or disclose your PHI to the appropriate authorities in certain situations. You have the opportunity to consent or object to the use and/or disclosure of all, or part, of your PHI in the following situations:
Emergencies:
If an emergent situation exists where it is impossible to obtain your consent for PHI uses and/or disclosures, Urgent Care by Phone will make every effort to obtain consent once the emergent situation is resolved.
Marketing:
Urgent Care by Phone will not use and/or disclose your PHI to any outside marketing agencies without written consent.
OTHER PERSONS INVOLVED IN YOUR CARE:
Urgent Care by Phone may disclose your PHI to notify a family member or another responsible person of your care or condition. You will be given the opportunity to agree or object to the disclosure of this PHI before we will communicate with other persons involved in your care.
DO WE USE COOKIES?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser, and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser. Allow your browser to accept cookies if you would like to use the functionality of this site.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
View Google Analytics Public Policy https://policies.google.com/?hl=en-US
UrgentCarebyPhone.com utilizes Google Analytics Advertising Features that may include the following:
www.UrgentCarebyPhone.com site visitors can opt-out of the Google Analytics Advertising Features through Ad Settings, Ad Settings for mobile apps, or any other available means.
To prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on for websites using the supported version of Google Analytics JavaScript (analytics.js, gtag.js).
If you want to opt-out, download and install the add-on for your web browser. Click here to learn more.
ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.
YOUR CONSENT
By using our site, you consent to our online privacy policy.
CHANGES TO OUR PRIVACY POLICY
Any and all changes to our privacy policy will be posted on this page.
CONTACTING US
If there are any questions regarding this privacy policy, you may contact us at contact@urgentcarebyphone.com.
WEBSITE ACCESSIBILITY
Urgent Care by Phone is committed to ensuring that individuals with disabilities can access all of the goods, services, facilities, privileges, advantages, and accommodations offered by Urgent Care by Phone through its website, www.urgentcarebyphone.com. We are utilizing guidelines issued by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C) to implement functional improvements, and are also working to ensure that all content on https:/www.urgentcarebyphone.com satisfies the criteria set forth in WCAG 2.1. If you are having trouble accessing our site, please call us at 888-353-6483 or email contact@urgentcarebyphone.com for assistance.
Copyright © 2024 Urgent Care By Phone - All Rights Reserved.
Designed By Designation Advertising & Design
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.