Trusted Virtual Care
When You Need It Most

Trusted providers, transparent pricing, and no membership required.

Quality healthcare and expert advice,
right at your fingertips

for as low as $60

Urgent Care

Fast, reliable virtual care—get diagnosed, treated, and back to feeling your best, all from the comfort of home.

Weight Loss

Achieve lasting weight loss with expert medical guidance and personalized treatment plans

Urgent Care

Fast, reliable virtual care—get diagnosed, treated, and back to feeling your best, all from the comfort of home.

Weight Loss

Achieve lasting weight loss with expert medical guidance and personalized treatment plans

Cold/Flu/Sinus

Ear Infections

Hormone Replacement

Urinary Tract Infections

Medication (Rx) Refills

Skin Conditions

Allergies

Real Patients. Real Results. Trusted Virtual Care.

At Urgent Care by Phone, we prioritize personalized, relationship-driven care that makes a real difference. See what our patients have to say about their experiences with our expert telehealth services.

“Next best thing to having a doctor in the family! So easy to call rather than having to drive to an urgent care. If I had a more serious issue, they would have sent me to the ER or recommend an in person urgent care. Answered all my questions and called in the prescription ASAP. Highly recommended and would definitely use it again.”

Tracey Freedland

Urgent Care Patient

“Cory was so nice and his response time was incredible (on a Sunday no less). He also checked in a couple of hours later to make sure I was able to get my Rx. A very positive experience overall!”

Elizabeth Gaskins Civils

Urgent Care Patient

“I love this place and the people working there! This is an amazing service to offer patients in the comfort of their own home!”

John Doe

Chief Executive Officer

OUR EXPERTS

Trusted Providers, Compassionate Virtual Care

Our board-certified medical professionals are dedicated to delivering expert telehealth services with a personal touch. From urgent care to long-term wellness, our team is here to provide high-quality, relationship-driven virtual healthcare—anytime, anywhere.

Lauren A. Collum

MSN, FNP-C, PCCN

Mr. Cory Stanley

Physician Assistant

Kevin Taylor

Emergency Medicine Physician

Kenneth MacLeod Rice

Emergency Medicine Physician

Personalized Virtual Care
You Can Trust

We put your health first with simple, accessible, and relationship-driven care. No memberships, no hidden fees—just expert virtual healthcare from providers who genuinely care about you.

Personalized, Relationship Driven Care

Unlike other telehealth providers, we offer continuity of care, meaning you can see the same provider each visit. We build long-term relationships with our patients, ensuring a trusted and familiar healthcare experience.

No Membership, No Hidden Fees

Affordable, transparent care with no subscriptions. Pay only for what you need—quality telehealth without the extra costs.

Comprehensive Virtual Healthcare

Urgent care, weight loss solutions, and hormone therapy—all from board-certified providers through a seamless virtual platform. Get expert care fast, without the wait.

We're Here to Help.

Get In Touch

Whether you need urgent medical care, expert weight loss guidance, or hormone therapy, our providers are ready to help. No long wait times, no hidden fees—just expert care when you need it most.

Expert Telehealth in Your State

Urgent Care by Phone proudly serves patients in 30+ states, offering expert virtual healthcare when and where you need it.

Jared Saint John, FNP-C

Jared is highly competent with treatment and management of both acute and chronic illnesses which includes urgent care medicine, family medicine and internal medicine.

He also has advanced experience with treatment and management of fractures, dislocation, trigger point injection, arthrocentesis, and dislocation reduction, splinting and x-ray interpretations.  

Proven ability to communicate effectively with all patients regarding case management and patient education. Focus on patient experience, comfort in medical care patient is receiving, and shared medical decision making.  

Tram Contreras
MSPAS, PA-C

Tram Contreras, a dedicated Physician Assistant with nearly seven years of experience, has spent four years specializing in cardiology and nearly three years in urgent care. Alongside her medical career, Tram is also a passionate beauty enthusiast, skilled in permanent makeup and venturing into injection procedures. Her greatest joy comes from helping others heal and improve, both as a PA and a beauty practitioner. Beyond her professional endeavors, Tram is a proud mother of three: Chloe, Emily, and Oliver.

Heidi Paquette, FNP-C

Heidi Paquette, FNP-C, hails from Millington, Tennessee, and spent her upbringing as a Navy Brat, traversing the globe. She holds a BSN from Columbus State University in Columbus, Georgia, and completed her Masters degree in 2018 at South University in Savannah, Georgia.

With an unwavering dedication to helping others and boasting over 15 years of medical expertise, Heidi enriches Urgent Care by Phone with a deep reservoir of knowledge. Her journey commenced as an RN in the Emergency Room, subsequently venturing across Neonatal and Pediatric Intensive Care units, along with stints in Mother Baby care. Presently, she serves as a nurse practitioner, specializing in Nephrology and Hypertension Management, with a focus on patients battling chronic kidney disease. Heidi’s earlier experiences extend into Regenerative Medicine, cementing her commitment to holistic patient understanding, beyond mere disease management.

Advocating for patient-centered care, Heidi tirelessly champions her patients’ voices, ensuring they comprehend the nuances of their medical and wellness choices. As a military spouse and mother of three, Heidi perceives service as integral to existence, frequently volunteering within the Army community in Savannah, Georgia.

Warm, outgoing, and ever-enthusiastic for new experiences, Heidi embodies a zest for life. A connoisseur of good food and engaging dialogue, she savors Savannah’s vibrant culinary landscape and welcomes recommendations with open arms.

Lauren A. Collum, NP-C

Lauren is a native of South Georgia and has been practicing step-down critical nursing for over 7 years. She is now transitioning into the nurse practitioner role after pursuing higher education.

Originally, Lauren graduated from Armstrong State University (now known as Georgia Southern University) with her Bachelor’s of Science in Nursing. After graduation, she began working as a staff nurse at a local hospital in Savannah, GA where she continues her nursing career as a charge nurse. After a few years of staff nursing, Lauren decided to go back for graduate school at Georgia Southern University to complete the Master’s of Science in Nursing, with a focus on Family Nurse Practitioner. During this time, Lauren gained clinical skills and knowledge in primary care, pediatrics, women’s health, and plastic surgery. Shortly after graduating the program, Lauren became board certified as a licensed family nurse practitioner.

Outside of work, Lauren resides in a small town outside of Savannah, GA with her husband and their two dogs. She enjoys traveling, watching her husband coach little league football, going to church, and spending time with her husband and family.