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We offer virtual healthcare through secure video consultations.

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Testimonals

Real Patients. Real Results. Trusted Virtual Care.

At Urgent Care by Phone, we prioritize personalized, relationship-driven care that makes a real difference. See what our patients have to say about their experiences with our expert telehealth services.

Lisa R
    Lisa R

    Florida

    "I was feeling awful with a sinus infection and didn’t want to wait days for an appointment. Urgent Care by Phone had me speaking with a provider in minutes. They sent my prescription to my pharmacy, and I started feeling better the next day. No memberships, no hassle—just great care!"

      Jessica M.

      North Carolina

      "As a busy mom, getting my kids to a doctor’s office is a challenge. Being able to connect with the same provider for my family anytime we need care is a game-changer. The personalized touch makes it feel like we have a family doctor on call!"

        Mark T.

        Texas

        "After years of struggling, I found a provider who actually listened. The treatment plan was simple, effective, and gave me real results. I feel healthier than ever!"

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        Jared Saint John, FNP-C

        Jared is highly competent with treatment and management of both acute and chronic illnesses which includes urgent care medicine, family medicine and internal medicine.

        He also has advanced experience with treatment and management of fractures, dislocation, trigger point injection, arthrocentesis, and dislocation reduction, splinting and x-ray interpretations.  

        Proven ability to communicate effectively with all patients regarding case management and patient education. Focus on patient experience, comfort in medical care patient is receiving, and shared medical decision making.  

        Tram Contreras
        MSPAS, PA-C

        Tram Contreras, a dedicated Physician Assistant with nearly seven years of experience, has spent four years specializing in cardiology and nearly three years in urgent care. Alongside her medical career, Tram is also a passionate beauty enthusiast, skilled in permanent makeup and venturing into injection procedures. Her greatest joy comes from helping others heal and improve, both as a PA and a beauty practitioner. Beyond her professional endeavors, Tram is a proud mother of three: Chloe, Emily, and Oliver.

        Heidi Paquette, FNP-C

        Heidi Paquette, FNP-C, hails from Millington, Tennessee, and spent her upbringing as a Navy Brat, traversing the globe. She holds a BSN from Columbus State University in Columbus, Georgia, and completed her Masters degree in 2018 at South University in Savannah, Georgia.

        With an unwavering dedication to helping others and boasting over 15 years of medical expertise, Heidi enriches Urgent Care by Phone with a deep reservoir of knowledge. Her journey commenced as an RN in the Emergency Room, subsequently venturing across Neonatal and Pediatric Intensive Care units, along with stints in Mother Baby care. Presently, she serves as a nurse practitioner, specializing in Nephrology and Hypertension Management, with a focus on patients battling chronic kidney disease. Heidi’s earlier experiences extend into Regenerative Medicine, cementing her commitment to holistic patient understanding, beyond mere disease management.

        Advocating for patient-centered care, Heidi tirelessly champions her patients’ voices, ensuring they comprehend the nuances of their medical and wellness choices. As a military spouse and mother of three, Heidi perceives service as integral to existence, frequently volunteering within the Army community in Savannah, Georgia.

        Warm, outgoing, and ever-enthusiastic for new experiences, Heidi embodies a zest for life. A connoisseur of good food and engaging dialogue, she savors Savannah’s vibrant culinary landscape and welcomes recommendations with open arms.

        Lauren A. Collum, NP-C

        Lauren is a native of South Georgia and has been practicing step-down critical nursing for over 7 years. She is now transitioning into the nurse practitioner role after pursuing higher education.

        Originally, Lauren graduated from Armstrong State University (now known as Georgia Southern University) with her Bachelor’s of Science in Nursing. After graduation, she began working as a staff nurse at a local hospital in Savannah, GA where she continues her nursing career as a charge nurse. After a few years of staff nursing, Lauren decided to go back for graduate school at Georgia Southern University to complete the Master’s of Science in Nursing, with a focus on Family Nurse Practitioner. During this time, Lauren gained clinical skills and knowledge in primary care, pediatrics, women’s health, and plastic surgery. Shortly after graduating the program, Lauren became board certified as a licensed family nurse practitioner.

        Outside of work, Lauren resides in a small town outside of Savannah, GA with her husband and their two dogs. She enjoys traveling, watching her husband coach little league football, going to church, and spending time with her husband and family.