Notice of Privacy Practices
URGENT CARE by PHONE
OUR LEGAL DUTY
We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this notice about our privacy practices, and your rights concerning your health information. We must follow the privacy practices that are described in this notice while it is in effect 01/01/2024 and remaining in effect until we replace it.
We reserve the right to change our privacy practices and the terms of this notice at any time provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our notice effective for all health information that we maintain, including health information we have created or received before we make the changes. Before we make any significant change(s) to our privacy practices we will change this notice and make the new notice available at your request.
You may also request a copy of our notice at any time. For more information about our privacy practices or for additional copies of the notice please contact us using the information listed at the end of this notice.
USES AND DISCLOSURES OF HEALTH INFORMATION
We use and disclose health information about you for treatment, payment and healthcare operations. For example:
Treatment: We may use and disclose your health information to a physician or other healthcare provider providing treatment to you.
Payment: We may use and disclose you heath information to obtain payment for services we provided to you.
Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations which includes quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performances, conducting training programs, accreditation certification, and licensing activities.
YOUR AUTHORIZATION
In addition to our use of your health information for treatment, payment, or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us such authorization you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization we cannot disclose or use your health information for any reason except those described in this notice.
TO YOUR FAMILY AND FRIENDS
We must disclose your health information to you as described in the Patient Rights section of this notice. We may disclose your health information to a family member, friend, or other person to the extent necessary to help with your healthcare or payment for you healthcare, but only if you agree that we do so.
PERSONS INVOLVED IN CARE
We may use and disclose health information to notify or assist in the notification or, including identifying or locating, a family member, your personal representative or other person(s) responsible for your health care, of your location, and/or your general condition or death. If you are present, prior to use or disclosure of your health information we will provide you with the opportunity to object such uses or disclosures. In the event of your incapacitation or under emergency circumstances we will disclose health information based on our professional judgment determination, disclosing only health information that is directly relevant to the person’s involvement in your healthcare. We will also use our professional judgment and our experience with the common practice to make reasonable references of your interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.
MARKETING HEALTH RELATED SERVICES
We will not use your health information for marketing communication without your written authorization.
REQUIRED BY LAW
We may use and disclose your health information when we are required to do so.
ABUSE AND NEGLECT
We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, and/or domestic violence or the victim of other crimes.