Helping patients in AL, AZ, AR, CA, FL, GA, IL, IN, IA, KY, MD, MN, MS, NV, NY, NC, OK, PA, SC, TN, TX, UT, WA,WI.
Helping patients in AL, AZ, AR, CA, FL, GA, IL, IN, IA, KY, MD, MN, MS, NV, NY, NC, OK, PA, SC, TN, TX, UT, WA,WI.
Please read through this complete list of the telemedicine health services our medical providers can address and provide for their patients. There are some conditions that are not supported by telemedicine.
As convenient as telemedicine is for patients and medical providers there are some illnesses and ailments that cannot be addressed through a virtual appointment. See the complete list here:
Founded by an Emergency Medicine Physician and a Physician Assistant, Urgent Care By Phone was created to get patients the care they need in a professional trustworthy environment.
Set a time and date that works with your lifestyle and schedule. No membership fees, no surprise bills, no insurance needed.
Helping patients in AL, AZ, AR, CA, FL, GA, IL, IN, IA, KY, MD, MN, MS, NV, NY, NC, OK, PA, SC, TN, TX, UT, WA,WI . More states coming soon.
Founded by an Emergency Medicine Physician, Kenneth MacLeod Rice, M.D., FACEP, and Physician Assistant, Cory McKelvey Stanley, PA-C, Urgent Care By Phone is getting patients across the country in front of medical providers quickly and efficiently.
Urgent Care By Phone was developed by seasoned Medical Providers who have a combined forty years of diverse medical experience: Emergency Medicine and Urgent Care, Primary Care and Internal Medicine, Workers Compensation, DOT Physical Exams and Drug Screening, Wellness and Annual Physical Exams, School and Sports Physical Exams, Teaching and Medical Supervision, and Telemedicine.
Both Rice and Stanely have founded, owned, and operated two successful, independent Urgent Care businesses, one in Cumming (North Atlanta) and the other in Savannah (Coastal), Georgia.
With Urgent Care By Phone's specialized EMR (Electronic Medical Record) Urgent Care system, patients can meet with medical providers on their schedule with the use of a mobile phone, tablet, or computer. Patient care notes, discharge instructions, eRx (Electronic) prescriptions, and work/school excuse notes are accessible by patients anywhere at any time.
Urgent Care By Phone's telemedicine platform gives patients virtual access to leading medical providers from across the country. Convenient and affordable, it's telemedicine at its finest.
After the COVID-19 pandemic, patients and healthcare professionals recognized that telemedicine is a healthy, convenient, and remote way to 'see the doctor.'
Telemedicine (also called Telehealth) is a modern version of healthcare, where virtual Patient-Provider interaction occurs in a relaxed and conversational setting.
Urgent Care by Phone allows you to Call, Video, or Text Chat with a board-certified Medical Provider from your choice of location (home, work, school, vacation, parked car, sports field, etc.).
Book your appointment today to experience the convenience of Urgent Care By Phone.
Medication (Rx) refills for chronic, well-controlled medical conditions: Hypertension, Hypothyroidism, Hyperlipidemia, and Diabetes (Pills only)
Work, School Notes and Activity Restrictions
Outpatient Orders for Lab Testing and Imaging (ie. X-Rays)
Uncomplicated, Chronic Anxiety, and Mild Depression
Insomnia and Sleep Disruptions
Seasonal Allergies, Specific Exposure, New Onset, Acute or Chronic
Rashes, Allergies, Poison Ivy (Contact Dermatitis), Eczema, Cellulitis, and Infections (Bacterial, Yeast, or Viral)
Colds, URI, Flu
Screening Past Medical History, Active Symptoms, Home Rapid Antigen Covid-19 Lab Test Results Counseling, and Possible Paxlovid Antiviral treatment
Otitis Media, Otitis Externa, Earwax (Cerumen), Eczema of the Ear Canal, and Cellulitis
Sinusitis and Allergic Rhinitis
Strep Throat, Pharyngitis, Tonsillitis, and Viral Infections (Mononucleosis)
Uncomplicated 'Pink Eye' (Viral Conjunctivitis), Uncomplicated Bacterial Infections, and Simple Corneal Abrasions
Infections (Viral, Bacterial), and Allergic (Wheezing/Asthma)
Mild Acute Asthma Exacerbations, Chronic Asthma Management, and Inhaler Rx Refills
Uncomplicated, Chronic Migraines and Neck/Scalp Muscle Tension
Strain, Muscle Spasms, and Overuse Syndrome
Osteoarthritis, Age-related and Degenerative
Sprains, Strains, Contusions, and Bruises
Abrasions, Gouges, Minor Lacerations, Mild Punctures, and Minor Burns
UTIs, Urethritis, and Yeast Infections
UTIs, Urethritis, Prostatitis, BPH, and Erectile Dysfunction (ED)
Schedule An In-Person Appointment If You Have Or Are Experiencing The Following:
1. Emergency Situations or Severe Medical Conditions (Call 911 Emergency)
2. Controlled substances (Narcotics) or Strong Pain Medication Prescriptions or Refills (Not allowed by Telemedicine)
3. Chronic Pain Syndrome (Treatment by a Pain Medicine/PMR/Rehab Specialist or Pain Clinic)
4. Pregnancy, Suspected Pregnancy (Ectopic), or Miscarriage (Abortion)
5. Out of Control Medical Conditions: Diabetes, Hypertension, Palpitations, Pain, Swelling, etc...
6. Severe Breathing Problems: Asthma Attacks, COPD (Emphysema), or Low Oxygen Saturation (Hypoxia on Pulse Oximeter)
7. Chest Pain (Angina, MI) or Palpitations (Arrhythmias)
8. Abdominal Pain, Vomiting or GI Bleeding
9. Neurologic Changes, Stroke, Confusion (Altered Mental Status), or Weakness (Paralysis)
10. Head Pain that is Sudden, Severe, and Disorienting
11. Cancer-Related Illness
12. Psychiatric Emergency: Suicidal or Homicidal Thoughts, Overdose, Major Depression or Bipolar Disorder
13. Infected Wounds or Embedded Foreign Bodies
14. STI: Sexually Transmitted Infections with active genitourinary symptoms
15. Fainting (Syncope) or Seizures
16. Severe Allergic Reaction: Breathing Problems, Throat, Lip, or Tongue Swelling (Angioedema), or Anaphylaxis
17. Visual Loss or Sudden Changes in Vision
18. Major Bleeding or Hemorrhage
19. Major Trauma, Fall from Height, Loss of Consciousness or Confusion
20. Substance Abuse or Addiction (Alcohol or Drugs)
Urgent Care By Phone-affiliated provider practices are independently owned and operated by licensed clinicians who provide clinical services using the Urgent Care By Phone telehealth platform. For more information about the relationship between Urgent Care By Phone and the provider practices, please review our Provider Practices Notice.
Notice of Privacy Practices
URGENT CARE by PHONE
OUR LEGAL DUTY
We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this notice about our privacy practices, and your rights concerning your health information. We must follow the privacy practices that are described in this notice while it is in effect 01/01/2024 and remaining in effect until we replace it.
We reserve the right to change our privacy practices and the terms of this notice at any time provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our notice effective for all health information that we maintain, including health information we have created or received before we make the changes. Before we make any significant change(s) to our privacy practices we will change this notice and make the new notice available at your request.
You may also request a copy of our notice at any time. For more information about our privacy practices or for additional copies of the notice please contact us using the information listed at the end of this notice.
USES AND DISCLOSURES OF HEALTH INFORMATION
We use and disclose health information about you for treatment, payment and healthcare operations. For example:
Treatment: We may use and disclose your health information to a physician or other healthcare provider providing treatment to you.
Payment: We may use and disclose you heath information to obtain payment for services we provided to you.
Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations which includes quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performances, conducting training programs, accreditation certification, and licensing activities.
YOUR AUTHORIZATION
In addition to our use of your health information for treatment, payment, or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us such authorization you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization we cannot disclose or use your health information for any reason except those described in this notice.
TO YOUR FAMILY AND FRIENDS
We must disclose your health information to you as described in the Patient Rights section of this notice. We may disclose your health information to a family member, friend, or other person to the extent necessary to help with your healthcare or payment for you healthcare, but only if you agree that we do so.
PERSONS INVOLVED IN CARE
We may use and disclose health information to notify or assist in the notification or, including identifying or locating, a family member, your personal representative or other person(s) responsible for your health care, of your location, and/or your general condition or death. If you are present, prior to use or disclosure of your health information we will provide you with the opportunity to object such uses or disclosures. In the event of your incapacitation or under emergency circumstances we will disclose health information based on our professional judgment determination, disclosing only health information that is directly relevant to the person’s involvement in your healthcare. We will also use our professional judgment and our experience with the common practice to make reasonable references of your interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.
MARKETING HEALTH RELATED SERVICES
We will not use your health information for marketing communication without your written authorization.
REQUIRED BY LAW
We may use and disclose your health information when we are required to do so.
ABUSE AND NEGLECT
We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, and/or domestic violence or the victim of other crimes.
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